FAQs

❓ Frequently Asked Questions (FAQ)

Find quick answers to common questions about your order, delivery, returns, and more.


📦 When will my order be shipped?
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with a tracking link as soon as your order ships.


🚚 How long does delivery take?
Delivery times depend on your location, the product type, and the shipping method selected. An estimated delivery timeframe will be shown at checkout.


💳 What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options displayed at checkout.


🔄 Can I return a product?
Absolutely. Returns are accepted within 14 days of receiving your order, as long as the item is unused, in its original packaging, and not marked as final sale.
See our Return Policy for full details.


🌍 Do you ship internationally?
Yes! We proudly offer worldwide shipping. Customs duties are either included or clearly displayed at checkout—no hidden fees.


🛡️ Is my payment information secure?
100%. All transactions are encrypted and processed securely. Your payment information is never stored or shared.


📦 Have questions about your order?
Please include your order number when reaching out for faster assistance.


🕒 Customer Service Hours
Monday to Friday — 9:00 AM to 5:00 PM (EST)
We aim to respond to all messages within 24 hours.